Keeper Security’s Commitment to Accessibility

Keeper Security’s Commitment to Accessibility

Why Is Accessibility Important?

According to the World Health Organization (WHO), about 15% of the world’s population has a disability. The U.S. Census Bureau estimates that 18.7% of the U.S. population has a disability with almost 30 million people having motor or vision difficulties that impact their ability to access online websites, applications, and documents.

According to PEW Research, disabled users are 3 times less likely to ever go online compared to users without disabilities, even when there is no significant difference in the percentage of people from each group having access to internet and digital devices.

How is Keeper Addressing Accessibility?

In an ongoing effort to provide amazing products that secure and protect everyone, Keeper is committed to meeting the Americans with Disabilities Act (ADA) Section 508 regulations and the Web Content Accessibility Guidelines (WCAG 2.0) at an AA success level.

Keeper is evolving product design, development, and testing processes to incorporate visual and voice-over features that disabled users need. By incorporating accessibility through our entire product lifecycle, Keeper seamlessly integrates and maintains compliance with Section 508 and WCAG 2.0 standards and maintains user interface consistency across all products. Our master product designs include both visual and voice-over guidelines. Throughout the development and testing processes, Keeper utilizes standard accessibility tools, including JAWS, JAWS inspect, native screen readers, WAVE, and TPGi CCA.

Our accessibility testing results are captured in self-assessment reports using the Voluntary Product Accessibility Template (VPAT), which provides information on how products conform to Section 508 and WCAG guidelines. Upon request, customers can obtain these VPAT reports under NDA.

In addition to internal testing, Keeper leverages global accessibility experts to test early releases of our products and provide feedback. This feedback is invaluable to our process and drives quick turn-around times on added accessibility improvements.

What Product Accessibility Improvements Has Keeper Made?

Keeper is continually striving to ensure that our Keeper Web Vault and Keeper Browser extension products are Section 508 and WCAG 2.0 compliant at an AA success level. Accessibility improvements that we have made include:

  • Keyboard navigation for all interactive and focus elements. This includes access to buttons, links, forms, and other controls using the tab key in most cases, and the arrow keys for lists.
  • Color contrast of 4.5:1 or greater for most text, and a contrast level of at least 3:1 for larger text. Soon, the Web Vault and Browser Extension will also support a high contrast mode for users with low vision, who have more difficulty detecting the difference between light and dark areas of the screen.
  • Font, text, and icon sizes that conform to or exceed WCAG minimum requirements.
  • Intuitive, comprehensive screen reader voice-over announcements for nearly all functions.
  • User-changeable notification display times that default to a standard 5 seconds but can be increased up to 30 seconds.

As organizations worldwide prioritize diversity, equity, inclusion, and accessibility (DEIA) initiatives in hiring, it is critical that they also ensure their products are accessible and usable by their entire customer base. Keeper Security is committed to doing its part to help build a more secure, accessible, and inclusive internet for everyone.

Info Sources:

https://www.weforum.org/agenda/2021/09/disability-barrier-to-digital-device-ownership/

https://www.interactiveaccessibility.com/accessibility-statistics