Frequently asked questions
How does dark web monitoring work?
Dark web monitoring services work by scanning and monitoring the dark web in search of stolen information that can be used by cybercriminals to steal your identity, money or other private information. If any passwords are found, the dark web monitoring service will alert you.
What is a dark web alert?
A dark web alert is a notification you receive when your passwords or other personal information has been found on the dark web. The only way to receive a dark web alert is by subscribing to a dark web monitoring service.
How can I stay protected from the dark web?
You can stay protected from the dark web by taking the following steps:
- Using strong, unique passwords for each of your accounts
- Enabling Multi-Factor Authentication (MFA) on your accounts
- Subscribing to a dark web monitoring service
- Changing your passwords right away if you’re involved in a data breach
Is BreachWatch free?
The dark web monitoring service, BreachWatch, is not free. BreachWatch can be added as a feature to any Keeper subscription. Once added to your subscription, BreachWatch will continuously scan the dark web to find any known stolen credentials that match the ones stored in your Keeper Vault and will alert you immediately. From there, you can quickly take action to easily change all of your compromised login credentials.
Keeper also offers a free dark web scan tool where you can manually check your email to see if your information is found on the dark web.
How is BreachWatch different from similar services?
Unlike other dark web monitoring services, BreachWatch uses a zero-knowledge architecture with multiple layers of encryption – meaning customer information is always protected. Other vendors may send email addresses and hashed passwords to third parties to analyze dark web results. For example, 1Password sends customer-hashed passwords to the 3rd party service “Have I Been Pwned,” placing full trust into a single-person operation.
Keeper analyzes dark web results by leveraging a patented method that ensures no one knows what websites you use or are able to see your passwords – protecting your information from disclosure.