Business and Enterprise
Protect your company from cybercriminals.
Start Free TrialProfessional Services & Support
We provide world-class support for our Keeper Business, Enterprise and MSP customers.
Professional Services & Support Plans
Support and Benefits
Base
Silver** Most Popular **
Price
Free
$750/yr
Support Methods Email
Automated Chat Live Chat Phone
25 emails/yr
Unlimited 25 chats/yr
None
Unlimited Unlimited
Unlimited None
Live Support Availability
8am - 5pm CT Mon - Fri
8am - 5pm CT Mon - Fri
Email Support Availability
8am - 5pm CT Mon - Fri
24/7 365 days
Response Time
2 Business Days
1 Business Day
Support Level
Level 1
i
Answer general product questions from the knowledge base and handle simple support requests like product inquiries, changing 2FA method and more.
Level 2 i
Engagement of a Support Engineer to address customer-level configuration issues and technical guidance on best practices.
Knowledge Base and Training Videos
Dedicated Customer Success Manager
Unlimited Employee Training
Unlimited Onboarding
Level 1: Answer general product questions from the knowledge base and handle simple support requests like product inquiries, changing 2FA method and more.
Level 2: Engagement of a Support Engineer to address customer-level configuration issues and technical guidance on best practices.
