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Keeper vs Bitwarden: User Ratings and Reviews

Keeper
Bitwarden
iOS App Store iOS App Store

Keeper

Keeper has a 4.9-star rating with 159,000+ reviews — the highest-rated password manager on the App Store.

4.9-star rating

Keeper’s intuitive experience makes using the app simple and is just one of the reasons iOS users prefer Keeper over Bitwarden.

Bitwarden

Bitwarden has a 4.6-star rating with less than 4,000 reviews.

4.6-star rating
Google Play App Store Google Play App Store

Keeper

Keeper has a 4.6-star rating with 100,000 reviews.

4.6-star rating

Keeper has over 10 million downloads, which is the highest in the industry.

Android users love how secure Keeper is and the ease of organizing passwords.

Bitwarden

Bitwarden has a 4.3-star rating with around 40,000 reviews.

3.7-star rating

There are just over one million downloads of Bitwarden on Android devices.

Chrome ExtensionChrome Extension

Keeper

Keeper has a 4.8-star rating with 8,000+ reviews.

5-star rating

Bitwarden

Bitwarden has a 4.8-star rating with just over 5,000 reviews.

3-star rating
Mac App StoreMac App Store

Keeper

Keeper has a 4.8-star rating with 2,000+ reviews.

5-star rating

Bitwarden

Bitwarden has a 4.2-star rating with just over 500 reviews on the Mac App Store.

3.2-star rating
Microsoft StoreMicrosoft Store

Keeper

Keeper has a 5-star rating with over 500 reviews.

5-star rating

Bitwarden

Bitwarden has a 4.5-star rating with 271 reviews.

3.5-star rating

* Data as of June 22, 2023

What Makes Keeper the Best Bitwarden Alternative?

KeeperBitwarden
Keeper combines the best of on-prem and cloud

Keeper is quick and easy to implement, highly secure and intuitive. All of Keeper’s user-facing applications perform encryption on-device, with all the usability benefits of a cloud-based platform. That gives IT admins complete control over the private keys and the physical access to records stored in the vault. Admins may restrict platforms, locations and control every aspect of the usage model.

The cloud component of Keeper’s product is purely for the synchronization of encrypted data and access controls.

Keeper’s user experience is top-notch with one-click sign-ins, quick import tools, dark/light modes and several accessibility options.

Bitwarden’s self-hosted options are time-consuming and difficult to use. Setting up and maintaining the necessary infrastructure, including servers, databases and security measures, require advanced technical knowledge and expertise.

Bitwarden’s user interface isn't nearly as intuitive. Importing passwords from a browser or another password manager is tricky, sharing and syncing password vaults with other users is complicated, and auto-save and auto-fill can be clunky.

Keeper is the most certified, tested and audited password manager

Keeper holds the longest-standing SOC 2 attestation and ISO 27001 certification in the industry. Keeper is FedRAMP and StateRAMP Authorized.

Keeper utilizes cryptography that has been certified and validated by the NIST Cryptographic Module Verification Program (CMVP) to the FIPS 140-2 standard.

Keeper utilizes Amazon AWS in multiple geographic locations and regions (US, Canada, Japan, Australia, EU and GovCloud), providing customers with the fastest and safest cloud storage. Data at rest and in transit is fully isolated in the customer's preferred global data center.

Keeper implements a multi-layered encryption system. Record-level keys and Folder-level keys are generated on the local device which encrypts each stored vault record (e.g. password). For example, if you have 10,000 records in your vault, you also have 10,000 AES Record Keys protecting the data.

Bitwarden is not FedRAMP or StateRAMP Authorized

The Bitwarden platform has not performed any FIPS certifications at this time.

Bitwarden cloud is currently hosted on Microsoft Azure and only in the United States.

Bitwarden does not natively support encryption at the folder level. Bitwarden primarily focuses on encrypting individual records or items within the password manager.

Keeper’s Seamless SSO Means No Master Password Is Required

Using Keeper with Single Sign-On (SSO) does not require a master password – 256-bit Elliptic Curve keys are used for encryption.

Keeper integrates with SAML 2.0 identity providers including Azure, Okta, Ping and hundreds of others.

Keeper holds 11 US utility patents on zero-knowledge SSO for password vault integration and other related technology.

Bitwarden requires a master password for SSO.

Bitwarden does have SAML integration, but not natively. The Bitwarden SAML integrations require multiple steps on the admin and user profiles.

Keeper Provides Next-Generation Privileged Access Management

KeeperPAM delivers enterprise-grade password, passkey, secrets and privileged connection management in a single, unified platform.

Keeper’s Advanced Reporting and Alerts Module (ARAM) has over 200 trackable events, with the ability to generate highly customizable reports and send near real-time alerts.

Keeper Connection Manager (KCM) is a secure and streamlined remote access solution for managing infrastructure and remote work environments.

Keeper Secrets Manager (KSM) enables organizations to rotate credentials on a fixed schedule or on demand via an intuitive and easy-to-deploy platform.

Bitwarden does not provide many critical components of privileged access management.

Bitwarden has a much smaller number of events (~60) and has no alerting capability.

Bitwarden does not offer secure remote connection management.

Bitwarden’s secrets management tool does not support automated credential rotation.

Dark Web Monitoring

Keeper's BreachWatch® is a powerful, secure tool that constantly scans users’ Keeper Vaults for exposed credentials on the dark web. The solution immediately notifies you to take action and secure your organization if login information is discovered.

Bitwarden offers health reports for reused or weak passwords. They do not offer a feature similar to Keeper’s BreachWatch and instead, Bitwarden sends customer-hashed passwords to 3rd party services such as "Have I Been Pwned,” putting full trust into a single person operation in Australia.

Keeper Provides Top-Notch Customer Service

Keeper provides 24x7 customer service over the phone and through chat.

Bitwarden does not offer phone or chat support.

* Data as of June 22, 2023

Current Bitwarden User? Seamlessly Migrate to Keeper

Current Bitwarden User? Seamlessly Migrate to Keeper

Transferring your password vault from Bitwarden to Keeper takes just minutes. Your passwords, folders and all other information will be imported directly into Keeper.

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Frequently Asked Questions

How can I export from Bitwarden?

Follow these steps to export from Bitwarden on Windows and Mac using the Bitwarden Desktop App:

  1. Launch the Bitwarden Desktop App and log in to your account.
  2. Select File > Export Vault.
  3. Select the file format .csv from the dropdown and enter your account's master password.
  4. Click Submit and Export Vault.
  5. Select the destination for the .csv file and click Save.

How do I import to Keeper from Bitwarden?

Take the following steps to Import from Bitwarden to Keeper:

  1. Log in to your Keeper Web Vault or Desktop App.
  2. Click your account email in the top right corner.
  3. Click Settings > Import
  4. Choose Bitwarden from the list.
  5. Drag your exported Bitwarden file to where it says “Drop a File Here.”
  6. Use the drop-down menu in each column to map to a Keeper Field.
  7. Click Import.

How do I cancel Bitwarden?

Take the following steps to cancel a personal Bitwarden subscription:

  1. Click on your profile icon in the upper right-hand corner and choose Account Settings from the dropdown.
  2. From the account settings menu select Subscription.
  3. Click the Cancel Subscription button.

What happens if Bitwarden goes offline?

If Bitwarden goes offline, you can only view records in read-only mode and won’t be able to make edits, add new vault items, or send or import new vault items. This differentiates from Keeper’s Offline Vault Access which still provides you with the ability to create new records, edit existing ones, move records and create shortcuts in our mobile app.

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