GigaOm Names Keeper Enterprise Password Manager The Overall Leader
June 13, 2023
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Keeper Security’s Enterprise Password Management (EPM) solution has been recognized as the Overall Leader in password management by the analyst firm GigaOm in their 2023 Radar Report for Password Management.
GigaOm has named Keeper as the overall leader for two years in a row. This designation comes on the heels of similar recognition by G2, CHIP and the Global Infosec Awards, among others.
Analyst reports and market research summaries like the Radar Report for Password Management provide valuable and unbiased insights into complex technical products, enabling organizations of all sizes to understand the pros and cons of each vendor’s solution.
What is GigaOm?
GigaOm is one of the leading analyst firms in the cybersecurity industry, with specialists covering a broad range of topics from Security & Risk to DevOps, Data Infrastructure and the Cloud. They provide technical, operational and business advice for IT’s strategic digital enterprise and business initiatives. By partnering with leaders across all industries, GigaOm delivers practical, actionable, strategic and visionary advice for modernizing and transforming organizations. As such, their perspective is that of the unbiased enterprise practitioner.
Keeper Named Top Solution Two Years in a Row
This is the second consecutive year that Keeper’s Enterprise Password Management solution has been named as the Overall Leader in GigaOm’s Radar Report. In 2022, Keeper received the highest overall marks in core areas including security, usability and ease of deployment.
The 2022 report also advised areas where Keeper could improve:
“While Keeper Connection Manager and KeeperChat are interesting products in their own right, we’re not convinced that either is a good fit with password management in the same way a move into privileged access management (PAM) might be.”
GigamOm recognized this evolution in its 2023 report, noting “In our previous report, we also highlighted some concerns, such as Keeper’s approach to PAM and the integration of these elements – passwords, secrets, connection management, and PAM. Those areas of concern became the object of Keeper’s focus since the last report. The integration of its portfolio has been improved greatly, with an enhanced administration console that provides a clear and intuitive modern interface that reduces operational overhead. The new PAM solution, though not a requirement for password management, is a welcome addition.”
Overall, the 2023 Radar Report reflected many changes. Two vendors, CyberFOX and RoboForm, left the report entirely, while CyberArk, Enpass, Jumpcloud and Zoho were new entrants.
LastPass was moved from a Challenger in the Maturity and Platform quadrant to a Leader in the Feature and Maturity quadrant.
LastPass Challenges: While the product lacks some features, its biggest challenge for those looking to buy an enterprise password manager is the impact on trust after serious data breaches in 2022. The company is working hard to ensure it has repaired this damage, but it is likely to remain a key concern both to existing and potential future customers.
1Password was moved from a Leader in the Innovation and Platform quadrant to a Leader in the Innovation and Feature quadrant.
1Password Challenges: 1Password is more narrowly focused than some vendors, so companies wishing to consolidate their identities on a single platform will want to look elsewhere. While there have been strides made in SSO integration, this is still limited. Although Okta and Azure AD will satisfy many, it’s important to evaluate the integration to ensure it meets current needs. It does intend to have generic open ID connect (OIDC) support for SSO in beta shortly, which will address a number of other IdP integration use cases. MSPs will also need to consider alternatives as there’s no support for that market sector.
Dashlane stayed largely stationary as a Challenger in the Innovation and Feature quadrant.
Dashlane Challenges: Dashlane’s consumer background brings with it some limitations in terms of the capabilities enterprises need, such as secrets management and broader identity features. Moreover, its password policy management approach limits flexibility.
Why Was Keeper Named the Overall Winner?
The GigaOm analysts were wowed by Keeper’s overall approach to password management, getting the highest possible score in 9 out of 12 categories. They particularly called out the following three areas as differentiators for Keeper over the competition.
“Keeper’s secrets management is a real standout, with the ability to hold a wide array of secrets, such as API keys, database passwords, access keys, and certificates. Even better, it also provides strong automation of these secrets, including the ability to rotate passwords, SSH keys, and cloud identities to reduce the complexity and overhead of this type of credentials management.”
Advanced password sharing
“Shared passwords is a challenge for businesses, but one that Keeper handles very well, with shared folders, direct sharing (users can share directly with each other), and an innovative external one-time share that allows securely sharing a record or file with an external user via a single-use hyperlink.”
Security auditing and reporting
“To be really secure, organizations need to understand their password posture. Keeper’s Advanced Reporting and Alerts Module (ARAM) captures over 150 different user and administrator events for both detailed reporting and integration with SIEM solutions, and provides advanced notifications via email, SMS, or Slack.”
Not all solutions are created equal. Some lack security, support or other features. Others have limited roadmap ambitions.
Analyst firms like GigaOm evaluate execution, roadmap, and ability to innovate, and analyze based on:
Maturity – solution stability, strength of ecosystem and a conservative stance
Innovation – highlights technical innovation and a more aggressive approach
Feature play – indicates a narrow focus on niche or cutting-edge functionality
Platform play – displays a broader platform focus and commitment to a comprehensive set of features
The closer to the center a solution is, the better its execution and value. We’re proud to see Keeper as the closest to the center and look forward to continuing to innovate and lead in this space.
As we’ve seen in the evolution of this report year over year, Keeper is the only leader to make consistent movement toward the center of the Radar, emphasizing that our approach is stable and in line with the evolving needs of the industry.
The Only Truly Unified Privileged Access Management Solution
Keeper has a unified, zero-trust and zero-knowledge PAM platform to protect every organization – no matter the size. Keeper offers the best support and usability, with dedicated specialists to train users and ensure a quick, seamless deployment.
Timothy Jester is the Senior Product Marketing Manager for Keeper Security, with more than 10 years of experience in consulting, cloud, security and identity marketing. Timothy now leads product marketing to apply Keeper’s award-winning technology to solve real world problems. Timothy holds a bachelor’s degree in Communication from Kennesaw State University.
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