Industry: Software as a Service

Protecting SaaS providers with zero-trust privileged access management

Enhance your SaaS security and protect cloud infrastructure, customer data and DevOps environments from unauthorised access with KeeperPAM®.

A wake-up call for SaaS security

300%

Increase in breaches of SaaS companies in 2024, with core systems compromised in just nine minutes.

$28 Million

Is the average exposure that organisations face from SaaS-related data breaches.

97%

Of organisations used at least one application that had a security incident in 2023.

Security challenges facing SaaS providers

Privileged credential theft

Cybercriminals often target internal admin and DevOps credentials through phishing or malware. These privileged accounts provide direct access to critical systems, and once compromised, can allow cybercriminals to move freely within the environment, often without immediate detection.

Insider threats

Employees, contractors and partners with privileged access can pose serious security risks. Whether through carelessness or intentional misuse, these insiders can compromise systems, expose sensitive data and disrupt operations, especially in environments where privileged access is not tightly controlled or monitored.

Lack of least-privilege controls

Over-privileged accounts and misconfigured roles are common issues in SaaS environments. Employees are often granted broader access than necessary, increasing the potential impact if an account is misused. Without strict enforcement of least-privilege principles, users can gain unnecessary access to sensitive systems.

Poor secrets management

Many SaaS organisations struggle to manage credentials securely across their DevOps environments. Secrets are frequently embedded in scripts, configuration files or code repositories like GitHub, where they can be exposed during development or deployment. These practices create unnecessary risk and leave critical systems vulnerable to misuse or compromise.

Insufficient monitoring of privileged activities

Without real-time oversight, privileged account misuse can escalate quickly and remain unnoticed until serious damage occurs. Inadequate auditing, lack of behavior analytics or missing alerts tied to privileged activity can make it difficult to detect anomalies or unauthorised actions. These visibility gaps leave room for cybercriminals or insiders to exploit elevated access.

Third-party access risks

SaaS companies often rely on external developers, consultants and integration partners who require temporary or limited access to internal systems. Without granular access controls and session monitoring, third-party access creates a major security gap. These external users can retain more access than needed or longer than intended, increasing the risk of misuse or compromise.

See how KeeperPAM secures access across SaaS environments

How KeeperPAM strengthens security for SaaS providers

Prevent privileged credential theft with zero-trust sessions

KeeperPAM prevents credential theft by ensuring that users never directly access or view privileged credentials during a session. Instead of exposing usernames, passwords or SSH keys, Keeper establishes secure, encrypted sessions through its zero-trust gateway. This setup creates credential-less access pathways to critical infrastructure, rendering phishing and malware attacks ineffective. KeeperPAM also supports automatic credential rotation after access is revoked, eliminating static secrets that cybercriminals often target.

Prevent privileged credential theft with zero-trust sessions
Deter insider threats through real-time monitoring and session auditing

Deter insider threats through real-time monitoring and session auditing

To mitigate the risk of insider threats, KeeperPAM enables comprehensive monitoring and auditing of all privileged activities. Every session can be recorded, capturing both screen and keystroke data, and logs can be streamed to Security Information and Event Management (SIEM) platforms for further analysis. Role-Based Access Controls (RBAC) ensure users can only access what their role permits, while the Admin Console provides visibility into who accessed what, when and how.

Enforce least-privilege access with JIT and JEP principles

Over-privileged users pose serious security threats. KeeperPAM solves this by enforcing Just-In-Time (JIT) and Just-Enough-Privilege (JEP) access models. Access is granted only for the duration and scope necessary to perform a task, and all standing privileges are eliminated through automated provisioning and deprovisioning. This reduces the attack surface and ensures employees never retain more access than needed.

Enforce least-privilege access with JIT and JEP principles
Control endpoint privileges with Keeper's Endpoint Privilege Manager

Control endpoint privileges with Keeper's Endpoint Privilege Manager

Keeper's Endpoint Privilege Manager, an agent-based add-on, enforces least-privilege policies directly on user endpoints, including Windows, macOS and Linux systems. It enables just-in-time elevation of privileges for specific tasks such as running administrative commands or installing software, without granting persistent admin rights. This gives organisations granular control over which applications and processes users can elevate and when.

Protect secrets across DevOps environments with secure vaulting

KeeperPAM addresses poor secrets management by centralising storage and access through a zero-knowledge secrets vault. Credentials, API keys and other secrets can be securely managed and rotated on demand or via schedule. KeeperPAM integrates seamlessly with CI/CD pipelines and DevOps tools, ensuring secrets are never hard-coded into scripts or exposed in repositories.

Protect secrets across DevOps environments with secure vaulting
Monitor privileged activity with full visibility and SIEM integration

Monitor privileged activity with full visibility and SIEM integration

Visibility gaps around privileged accounts can lead to undetected breaches. KeeperPAM eliminates these blind spots through end-to-end session monitoring, detailed audit logs and real-time risk telemetry. Every session, whether SSH, RDP, browser-based or database, is recorded and available for review. These records can be sent to platforms like Splunk, Datadog and Azure Sentinel, providing SOC teams with the data they need to detect anomalies, investigate incidents and meet compliance requirements.

Manage third-party access with time-bound, auditable sessions

Third-party contractors and partners often require temporary access to internal systems. KeeperPAM enables organisations to grant time-limited, credential-free access to external users without compromising security. Access can be provisioned through the Keeper Vault and automatically revoked based on policy. Sessions are fully auditable, ensuring that external activity is tracked and reviewed.

Manage third-party access with time-bound, auditable sessions

Trusted by leading SaaS organisations worldwide

"Keeper is not only building for us, but for other people out there in the market. There is a really great sense of innovation and partnership even."

Tiago Rosado, Senior Director, Information Security and Compliance, Gravitee

"We had about a week to make the move to Keeper, or otherwise we were going to lose all of our passwords and everything. The onboarding team was very helpful. They walked us through the product and helped us migrate everything in just a few meetings."

Matt Ritchie, Manager of IT and Customer Support, Lilt

"We needed no support from Keeper whatsoever because getting the solution up and running was so simple."

Jeremiah Eli Crow, Founder, Education Advanced

Secure your SaaS infrastructure with KeeperPAM

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