How can we help?

All Keeper users

Account recovery

Regain access if you've lost your master password.

Multi-Factor Authentication (2FA)

Set up, change or recover 2FA access.

Browser extension not autofilling

Fix KeeperFill® on Chrome, Firefox, Safari and Edge.

Import passwords

Bring records in from another password manager or a file.

Share records and folders

Share a single login or set up a shared folder with family or teammates.

Records not syncing

Force a sync and fix an out-of-date vault on mobile, desktop or web.

Business and MSP admins

SSO configuration

Set up SSO Connect with Okta, Entra ID and others.

User provisioning

SCIM, Active Directory Bridge and manual provisioning.

Roles and enforcement policies

Set permissions and password requirements for teams in the Admin Console.

KeeperPAM

For business and MSP admins that need help with setup and troubleshooting across the KeeperPAM platform.

Gateway configuration

Deploy, register and troubleshoot Keeper Gateway on Linux, Docker or Kubernetes.

Remote sessions and tunnels

Fix connection, tunnel and remote browser session problems to target hosts.

Rotation and discovery

Set up password rotation, discovery jobs and post-rotation scripts.

Endpoint Privilege Manager

Set up privilege elevation policies on Windows, macOS and Linux endpoints.

Commander CLI

Automate vault, enterprise, MSP and PAM tasks from the command line or scripts.

Connection Manager

Install and configure the self-hosted remote desktop and SSH gateway.

Training and resources

Courses, docs and guides you can work through on your own.

Keeper 101 videos

Short walkthroughs covering setup, core features and admin tasks for new users and admins.

Release notes

Version history and release notes for all Keeper apps: mobile, desktop, web vault and extension.

Beta program

Get early access to new features before they ship and share feedback directly with the product team.

Keeper University

Structured courses for admins and end users. Includes certifications for enterprise deployments.

KeeperPAM docs

Gateway configuration, tunnels and remote sessions.

Secrets Manager docs

SDK setup, access tokens and CI/CD pipelines.

KeeperMSP billing

How Keeper's MSP billing model works.

Webinars

Live training sessions with Q&A. Covers admin setup, security best practices and product updates.

Community

The Keeper subreddits: peer answers, tips and discussion from other Keeper users and admins.