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Keeper vs PassPortal: See Comparison Chart
Keeper is built with a proprietary zero-knowledge security architecture, meaning all encryption and decryption is done locally on the user’s device. Each record is encrypted using AES-256 with a different and unique key that is randomly generated, client-side.
Passportal is not zero-knowledge - it allows technicians to access end-user data.
Superior Features and Functionality
Passportal lacks many of Keeper’s core and advanced features, including: dark web monitoring, advanced reporting and alerts, advanced provisioning (through SSO/IdP solutions, AD Sync, SCIM and APIs), automated password rotation and two-factor codes in records. Keeper’s cybersecurity platform facilitates secure file storage and encrypted messaging. Aside from its superior security model, Keeper is also accessible on all popular platforms and devices.
Market-Leading Security Infrastructure and Policies
Keeper has the longest standing SOC 2 Type 2, ISO 27001 and TRUSTe certification in the industry. Keeper is also FINRA and HIPAA compliant. Keeper’s Internal Security Management System (ISMS) ensures that strict security controls protect customer data and that product and service operations are secured.
Passportal is not ISO 27001 certified, which sets it back from top platforms on the market.
Employee Offboarding Support
Keeper ensures that when an employee leaves your company, the data is both protected and retained. With Keeper’s Account Transfer feature, you can transfer an offboarded employee’s vault to another Keeper user in a zero-knowledge manner.
Passportal does not have an account transfer option; rather, Passportal technicians have to access users’ credentials in order to transfer accounts.
Better Customer Service and Support
Keeper offers product training and onboarding with your subscription for both the MSP and all employees of the MSP’s managed companies. Keeper also offers 24x7 support covering four global offices.
Passportal only offers email and phone support during business hours from 6am - 6pm GMT.
Intuitive User Interface
Named PCMag's Password Manager of the Year & Editors' Choice, Keeper is highly intuitive for both MSPs and managed companies. KeeperMSP customers that have used or evaluated Passportal have cited Passportal’s complex user interface as a barrier to deploying to customers.
Business and Enterprise Feature Comparison
* Passportal is only SOC 2 Type 1 certified. As of the date of this report, it has not received SOC 2 Type 2 certification.