Feature: Offline Mode

Offline vault access anytime you need it.

Keeper's offline mode ensures your vault is always accessible, even without an internet connection or access to your Identity Provider (IdP).

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Keeper Vault in Offline Mode, showing stored records and folders accessible without internet connectivity, supporting secure encrypted access and record management while offline.

What is offline mode?

Offline mode allows you to access your Keeper Vault even when you're not connected to the internet or IdP. Whether you're on a flight, working from a remote location or your network goes down, you can still securely log in and view your records.

How offline mode works

1. Enable offline mode

Enable Offline Access in your Keeper settings. For enterprise users, this option may need to be enabled by your Keeper Admin.

2. Log in once online

After enabling offline mode, log in once online to securely store an encrypted copy of your vault on the device.

3. Access offline vault

When offline, you can access your vault using your master password or biometric login.

4. Automatic sync on reconnect

Once back online, Keeper syncs any changes.

Why use Keeper's offline mode?

Keeper Vault record showing a strong encrypted password, associated login URL, and a time-based two-factor authentication (2FA) code, all securely stored for streamlined access.

Stay connected without internet

Access your passwords and secrets anytime, even without WiFi, VPN or cloud access. Whether traveling or working in a secure facility, you'll never be locked out.

Keep teams productive during outages

Ensure employees can retrieve credentials during network disruptions or IdP downtime, without waiting on IT or compromising security.

Keeper Vault view displaying categorised and shared records for the Accounting & Finance Department, including subfolders and credentials for apps like Oracle and QuickBooks, all secured by encryption and role-based access.

Protect data with zero-knowledge encryption

Vault data stays encrypted and device-local until unlocked by the user. Online or offline, only the user can decrypt their vault.

Prevent downtime and lockouts

Avoid delays caused by SSO failures or remote access issues. Offline mode acts as a built-in failover, keeping users on task and systems accessible.

Keeper Admin Console showing account settings, including configurable offline access duration, email change restrictions, and session persistence options to manage secure user access policies.

Enforce access controls at scale

IT admins can manage who uses offline mode, how they authenticate and when sessions expire.

Frequently asked questions

How do I enable offline mode?

Go to your Security settings in Keeper and enable Allow Offline Access. If you're part of a business account, this feature may need to be enabled by your Keeper administrator.

What can I do while offline?

With offline mode enabled, you can:

Create new records
Edit existing records
View your Security Audit score
Access Deleted Items (on Web and Desktop)

Some features may be limited depending on the platform, but core vault access remains fully functional offline.

Will changes sync when I reconnect?

Yes, any updates made while offline are synced automatically when your device reconnects to the internet.

Does offline mode work with Single Sign-On (SSO)?

Yes, but users must set up a master password as a fallback login method. This allows access when the identity provider isn't reachable.

Can admins control access to offline mode?

Yes. In Keeper's business and enterprise plans, administrators have full control over offline mode. They can:

Enable or restrict access per role using a simple toggle
Set an offline access duration (e.g., Always, 30, 14, 7 or 1 day)
Allow SSO users to create a master password for offline login
Enforce additional controls, such as device priming and self-destruct settings

Two-Factor Authentication (2FA) is not required in offline mode, since access occurs entirely on the user's local device.