Global Tech Firm Secures and Manages Its Passwords With Keeper

A global technology services provider based in the United Kingdom, with more than 11,000 employees, was quickly scaling while serving clients across the finance, telecom, media, retail and healthcare sectors. Behind the scenes, its Information Technology (IT) and security teams were facing growing challenges: too many password tools, limited visibility into access controls and widening compliance gaps as cyber threats became more sophisticated. The firm’s experience reflects a broader industry trend. According to Keeper Security’s Insight Report, based on responses from over 370 cybersecurity professionals, only 12% of UK respondents felt fully prepared for AI-driven attacks. The findings highlight a significant readiness gap in identity and credential security across organisations. 

To address these challenges, the firm turned to Keeper^® to unify security, improve visibility and restore control across its vast, distributed workforce.

Gaps in credential management

Inside this global tech organisation, staff relied on a mix of password managers and ad hoc solutions. Some teams used spreadsheets, while others stored passwords locally or reused them across systems. These inconsistent practices created serious blind spots, along with a lack of credential hygiene and control. Security teams struggled to answer critical questions about who had access to what and whether shared credentials were handled securely. 

The compliance team also felt the strain. With strict regulatory requirements and ISO standards to maintain, the absence of a centralised system made it difficult to enforce policies or produce reliable audits. As one leader said:

We wanted to unify our password management under a single, secure solution that our cybersecurity team could review and manage.

– Head of Project Delivery Management

Moving to a unified platform

After comparing several solutions, the organisation chose Keeper for its strong security, ease of use and ability to bring every team onto a centralised credential management platform built on zero-trust and zero-knowledge architecture. Keeper became the secure, unified system the entire organisation could rely on.

Why Keeper stood out:

• Centralised management: A single, secure platform for all passwords and passkeys.
• Easy adoption: A simple interface, fast deployment and clear training resources.
• Advanced security: Multi-Factor Authentication (MFA), end-to-end encryption, secure sharing and role-based access controls.
• Cost-effective: Transparent pricing and highly rated enterprise support.

We offered our team both end-user training and training for the admins. It’s quite an intuitive interface, and we had a really smooth implementation experience.

– Head of Project Delivery Management

How Keeper improved the firm’s security

Rolling out Keeper to more than 11,000 employees gave the organisation the centralised control it had been missing. IT could finally enforce strong password policies, monitor credential hygiene and manage access from one place. Key outcomes included:

• Stronger security and compliance: Keeper strengthened the organisation’s security posture and supported ISO and other compliance requirements. The central dashboard now gives IT real-time visibility into credential activity.
• Faster onboarding and offboarding: Access can now be provisioned or revoked in seconds. Keeper also improved collaboration across teams by standardising how passwords and passkeys are shared.
• Better security and visibility: With Single Sign-On (SSO) integration, employees log in to Keeper using their existing credentials and securely access apps that don’t support SSO. Features like KeeperFill® simplify autofill across websites and apps.
• High user adoption: Keeper’s simple interface and browser extension made it easy for all employees, even non-technical staff, to get on board. Adoption increased further thanks to the included Family Plan for business users.

The team really liked how Keeper included a free family plan. It was an extra perk that made user adoption go even faster. 

– Head of Project Delivery Management

Protect your organisation’s credentials with Keeper

As credential and identity-based cyber threats become more advanced, securely managing and sharing passwords is essential to protecting your organisation’s most sensitive data and critical systems. Start your free trial of Keeper Enterprise Password Manager today.