Managed Service Providers (MSPs) are third-party companies that typically handle a portfolio of other organizations’ IT operations or day-to-day activities. This puts MSPs on the front
Modern law firms handle vast amounts of confidential client data, including Personally Identifiable Information (PII), financial records, case files, sensitive business documents, court filings and more. With rising caseloads and increasingly sophisticated cyber threats, even long-established firms are recognizing that legacy password practices are no longer sustainable. Today’s legal organizations need fast, secure access to sensitive data without slowing down attorneys or increasing risk.
Mike Morse Law Firm, the largest personal injury practice in Michigan, faced this challenge head-on. With more than 180 professionals and over $2 billion in settlements, the firm needed a more secure and centralized way to protect credentials across its operations. It implemented Keeper Password Manager, a zero-trust, zero-knowledge solution that strengthened credential management without disrupting daily workflows. The firm’s experience shows how legal teams can modernize credential security while maintaining productivity and client trust.
The focus on credential security
Legal environments bring unique and growing concerns around cybersecurity that the industry is increasingly working to address. Staff, including attorneys, paralegals, investigators, administrative personnel and contractors across law firms and other legal environments, require access to systems that contain privileged information.
As these teams and caseloads grow, managing who has access to specific data becomes more complex. Passwords often end up stored in multiple locations, visibility into credential strength is limited and onboarding and offboarding can become time-consuming and inconsistent. These challenges place firms at greater risk at a time when cybercriminals are increasingly targeting the legal sector, making a reliable solution more important than ever.
Mike Morse Law Firm needed a modern, zero-trust approach to support both security and efficiency. The firm recognized that improving credential security was essential not only for protecting sensitive data but also for maintaining the seamless workflows its teams rely on.
Protecting client data with zero-knowledge controls
The firm turned to Keeper Password Manager to implement a unified, zero-knowledge platform that strengthened access controls, simplified authentication and provided organization-wide visibility the team required.
Keeper is disrupting this space, and I think they’re doing it better than anybody else.
– John Georgatos | Chief Information Officer, Mike Morse Law Firm
Keeper’s integration with Microsoft Single Sign-On gave attorneys fast, secure access to the tools they rely on while reducing login friction across the firm. At the same time, the IT team gained insight into password health, credential use and emerging risks through monitoring, BreachWatch dark web alerts and detailed auditing. For many law firms, this level of visibility is a critical step toward balancing client security requirements with legal teams’ need for efficiency.
Elevating security across the sector
Mike Morse Law Firm’s experience reflects a broader industry shift away from legacy password practices and toward solutions that balance strong security with everyday productivity. With rising client expectations and increasing cyber threats, a zero-knowledge, zero-trust approach to identity and access management has become essential.
The legal industry needs to move past outdated security practices. Keeper has given our team at Mike Morse Law Firm the tools to lead this shift, and it’s a solution we’re proud to recommend to our peers at Wilshire Law Firm and Hensley Legal Group, PC.
– John Georgatos | Chief Information Officer (CIO)
The firm’s satisfaction with Keeper illustrates how modern credential security can deliver meaningful improvements without disrupting workflows. When legal teams centralize credential management, monitor risk, simplify authentication and apply consistent access controls, they are better positioned to protect clients and operate efficiently.
For firms looking to strengthen the protection of sensitive client information, Keeper offers the visibility, control and ease of use needed to modernize credential security. Request a demo or start a free trial today to secure your most sensitive data, increase visibility and streamline credential management across your organization.