Secure Access in Slack, Teams, Jira and ServiceNow With Keeper

Security teams are under constant pressure to move faster without giving up control, but in many organizations, access requests, approvals and credential workflows still live outside secure systems. They happen in chat messages, ticket comments or manual processes in tools like Slack, Teams, Jira or ServiceNow, increasing risk, reducing visibility and slowing response times.

Keeper’s new integrations with Slack, Teams, Jira and ServiceNow extend its secure, policy-driven workflows into the tools teams already use every day, while maintaining Keeper’s zero-knowledge, zero-trust architecture. By embedding secure access and privileged workflows directly into collaboration and IT Service Management (ITSM) platforms, organizations can reduce risk without disrupting existing workflows.

Why access security belongs in everyday workflows

In most organizations, access requests do not start in a security console; they start with a message or a ticket. When those requests are handled manually or outside governed systems, IT teams are often forced to choose between speed and security. With KeeperPAM, teams no longer need to choose and can instead manage access securely and efficiently through its various integrations. Keeper’s integrations allow teams to:

• Request, approve and manage access without switching tools
• Eliminate insecure credential sharing in chat messages or ticket comments
• Enforce least-privilege access and approval policies consistently
• Maintain full auditability across access requests and privileged actions

All of this happens while secrets remain encrypted and fully under the user’s control through Keeper’s zero-knowledge security model.

Secure access requests and approvals in Slack

Slack is where teams collaborate in real time and often where informal access requests are made. The Keeper Slack integration brings structure and security to these conversations by embedding secure access workflows directly into Slack. With the Keeper Slack app, users can request access to Keeper Vault records or secrets, route those requests through defined approval workflows and receive real-time notifications when access is approved, denied or updated. This helps security teams gain full visibility and control without forcing users to submit requests through a separate tool or system.

Because all access actions are handled through Keeper, secrets are never exposed in Slack messages. Every request and approval is logged, supporting audit and compliance requirements while reducing friction for users. To enable this integration, users must have either a Keeper Secrets Manager or KeeperPAM license, ensuring access remains policy-driven and aligned with zero-trust security principles.

Integrate secure access and approvals in Microsoft Teams

Microsoft Teams is where many organizations run day-to-day collaboration, and access requests that happen there outside governed systems create the same blind spots that undermine zero-trust enforcement. The Keeper Teams App embeds structured, auditable access workflows directly into Teams, so users can initiate and approve privileged access without switching tools.

With Keeper integrated into Teams, users can request access to vault records and shared folders with justification, custom permissions and time-limited access windows, as well as request One-Time Share links via self-destructing URLs. When paired with KeeperPAM, Just-In-Time (JIT) elevation requests from Keeper Endpoint Privilege Manager are routed to approvers in real time through a dedicated Teams channel, and administrators can handle SSO Cloud device approvals without leaving Teams.

The Teams App is customer-hosted via Docker alongside Commander Service Mode, meaning credentials and secrets remain entirely within the customer’s own infrastructure. Like the Slack integration, it requires a Keeper Secrets Manager or KeeperPAM license, keeping access policy-driven and consistent with Keeper’s zero-trust, zero-knowledge architecture.

Bring secure access workflows into Jira

For many organizations, Jira is the system of record for operational and security requests. The Keeper Jira integration embeds secure vault operations and privileged workflows directly into Jira issues, allowing teams to work within familiar processes.

With Keeper integrated into Jira, teams can request and approve access to Keeper Vault records, manage permissions and update credentials based on context. All activity remains connected to the specific Jira issue, maintaining a detailed audit trail. When paired with KeeperPAM, organizations can also enable JIT access linked to specific endpoints and infrastructure resources.

Built as a native Atlassian Forge app, the Jira integration aligns with Keeper’s zero-trust architecture while reducing delays caused by back-and-forth approvals or tool switching. This helps security and IT teams move faster without sacrificing control.

Automate secure workflows in ServiceNow

ServiceNow plays a central role in IT service delivery and security operations. The Keeper ServiceNow integration allows organizations to automate secure access and secrets workflows directly within ITSM processes.

By connecting KeeperPAM with ServiceNow, teams can manage access requests and approvals as part of standard ITSM tickets, automate secure secrets retrieval and respond to security alerts by automatically creating and enriching incidents. These workflows reduce manual handling of sensitive data, improve response times and ensure consistent policy enforcement across an organization. Detailed audit logs help organizations maintain visibility into access and privileged activity, supporting accountability and strengthening incident response.

Use integrations built on zero trust and zero knowledge

All four integrations are designed to extend and reinforce Keeper’s security model. Secrets remain encrypted at all times, access is governed by policy and approvals are fully auditable. Keeper never has visibility into customer secrets, and access is granted only upon explicit approval.

This approach allows organizations to modernize how access is requested, managed and approved while maintaining strong security, compliance and control across their environments.

Get started with Keeper integrations

Whether your teams work in Slack, Teams, Jira or ServiceNow, or any combination of the four, Keeper makes it easy to secure access where work already happens. These integrations help reduce security risks, streamline operations and enforce least-privilege access across ITSM workflows.

To learn more, explore Keeper’s full list of integrations to see how Keeper fits into your existing tools, or start a free trial to experience them yourself.